Meet Our Executive Team
The Advantage Executive Team is comprised of visionary, experienced, and passionate leaders dedicated to the success of Advantage, the care of our patients, and the financial outcomes of facilities and health care organizations. They are the caring professionals behind Advantage’s notable, award-winning rehabilitation and home health care services. Find out why our patients, health care providers, and Advantage employees choose us.
John Wagner
CEO
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John Wagner
CEO
John, a seasoned executive with 34 years of experience in the healthcare field, holds a Bachelor’s in Business Administration from West Virginia University and began his career at a behavioral health center, where he developed a passion for improving the lives of individuals with mental and healthcare needs.He played a pivotal role in establishing a home health care organization and was instrumental in securing the state’s first Certificate of Need approval for all 55 counties in West Virginia.
As CEO of WV Home Health Services, John expanded offerings, leading to a successful acquisition by Amedisys, where he ultimately became Senior Vice President overseeing half of the Hospice Division. He
later served as Chief Corporate Development Officer at Stonerise Health Care, and 6 months later was promoted to COO. Stonerise was a nursing home chain with 16 locations in WV. John started three
companies for Stonerise to verticalize their service offering. One of the three new business lines was a contract therapy company.
John was then recruited to be the COO for Addiction Campuses, a substance abuse disorder inpatient and outpatient operation. Helping the company in navigating the challenges of the pandemic while
expanding services.
John has a rich history of board service, including 15 years as Treasurer for both the WV Home Care and Hospice Associations. He is passionate about his faith, family, and outdoor activities, and is blessed with his wife of over 33 years, five children, and six grandchildren.
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Amy Hancock, OT
CSO, and Founder
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Amy Hancock, OT
CSO, and Founder
From the young age of 13, Amy Hancock knew that she would have a life-long career in the post-acute care setting. As she was growing up, there was a nursing home at the end of the street that Amy lived on where she often volunteered. Years later, she became a Certified Nursing Assistant for that very same nursing home. When the time came, Amy went on to become an Occupational Therapist and graduated from the University of Pittsburgh with honors.
Amy began her career as a clinician with a contract rehabilitation company, later progressed into the role of Vice President of Operations, and eventually become the Senior VP of Sales and Marketing with other national contract therapy companies. Having enjoyed a successful career in these diverse roles, Amy decided to start her own company, as she noticed there was a more impactful way to deliver contract therapy services to geriatric patients.
Today, Amy is the founder and CSO of three 5-star companies: AdvantageCare Rehabilitation, Advantage Home Health Services, and Care Coordination Management. From being the only employee in 2003, Amy has built the Advantage brand, which proudly serves patients in 52 counties across the state of Pennsylvania and employs over 1,000 people today.
Amy makes it known that Advantage is a unique post-acute provider that takes great pride in following a patient through their journey of healing. After Amy witnessed her grandparents’ needs in a post-acute care setting, it has become the mindset of each Advantage employee to treat their patients as if they are their own grandparents. Amy has established the mission for her three companies to provide better service, better quality, and better results while maintaining the highest levels of integrity.
Amy has been recognized by many for her notable accomplishments, including:
- University of Pittsburgh 2015, Most Distinguished Alumni
- Pacesetters Award 2011, sponsored by Smart Business Pittsburgh
- Pittsburgh’s Top 100 Fastest Growing Companies 2009 and 2010, sponsored by the Pittsburgh Business Times
- Pittsburgh’s “Top 25 Women in Business” 2009 Award, sponsored by the Pittsburgh Business Times, recognizes the accomplishments of women entrepreneurs, business owners, and business leaders in the Greater Pittsburgh region.
- Ernst & Young Entrepreneur of The Year® 2009, Health Care Award for Upstate New York, Western Pennsylvania, and West Virginia
- Pennsylvania's “Best 50 Women in Business” 2009 Award, named by Governor Edward G. Rendel, recognizes the accomplishments of women entrepreneurs, business owners, and business leaders across Pennsylvania.
In addition to leading her business, Amy lends her energy, talents, and expertise to a variety of causes and organizations such as:
- Smith & Nephew, Board Member
- PACAH – Pennsylvania Association of County Affiliated Homes, Member/Speaker
- PANPHA – Association of Non-profit Senior Services, Member/Speaker
- CPERI- Central Pennsylvania Educational Resource Institute, Speaker
- The Center for Woman’s Entrepreneurship, Chatham University, Speaker
- White House Forum Participant- “Start-up America-Reducing Barriers Roundtable”
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William R. Henry, CPA, MST
Board Director, and Co-Founder
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William R. Henry, CPA, MST
Board Director, and Co-Founder
William has more than 30 years of experience dealing with various business entities and their interplay with financial institutions in addition to federal and state agencies and their regulations. His clients include nursing homes, independent living complexes, home health agencies, physical therapy groups, physician practices, and other business enterprises. William received his bachelor's of science in accounting from Marietta College and his master’s of taxation from Robert Morris University.
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Stephen R. Brown, CPA
Senior VP of Finance
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Stephen Brown, CPA
VP of Finance
Steve is a highly skilled professional with proven success contributing to accounting operations and conducting audits. He brings over 17 years of experience with strong analytical skills and an extensive knowledge of GAAP and GAAS standards, as well as relevant financial and regulatory regulations. Steve began his career in public accounting (regional and Big 4 firm experiences) before moving into financial reporting and internal audit/IT audit roles for large public companies and financial banking institutions. Steve is technologically savvy, and adept in utilizing Excel and other software and applications.
Steve received his bachelor’s degree in accounting from West Virginia University and subsequently obtained his CPA license in the state of Pennsylvania.
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E. Austin Hancock IV
Associate VP of Operations, Advantage Home Health
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E. Austin Hancock IV
Associate VP of Operations, Advantage Home Health
Austin Hancock began his post-acute career at the age of 14, where he worked as a Patient Transport in local nursing homes. Austin graduated from Fordham University with a bachelor of science in Business Administration with a concentration in Entrepreneurship and a minor in Economics. Arriving at Fordham on a full football scholarship, Austin not only excelled on the field, where he was a 3-year starter serving as a captain for both his Junior and Senior seasons, and was a two-time All-Patriot League performer, but he also excelled in the classroom, as he was on Patriot League Honor Roll multiple times. Today, while incorporating the same values that he learned volunteering in local nursing homes, as well as at Fordham, Austin now serves as the Associate VP of Operations at Advantage Home Health Services, LLC, and AdvantageCare Rehab. He brings determination, professionalism, planning, and strategic thinking to the Advantage team.
Austin’s focus is to develop innovative and strategic marketing strategies that differentiate and highlight Advantage’s unique approach to the post-acute sector. Austin’s goal is to equip each member of his team with the necessary tools to be an expert in his or her field. Whether it is building new relationships, or maintaining current ones, his three core values remain the same: always be transparent and honest, be a resource for your customer, and bring value and knowledge every day. These three core values, along with the company’s motto of Better Service, Better Quality, Better Results, have led to significant growth with both Advantage Home Health and AdvantageCare Rehab since Austin began his role as Associate VP of Operations.
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Colleen Balsano, MA, SLP-CCC
VP of Operations, AdvantageCare Rehabilitation
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Colleen Balsano, MA, SLP-CCC
VP of Operations, AdvantageCare Rehabilitation
Colleen graduated from Marshall University with a master’s of arts in speech-language pathology. During her years with Advantage, the company has experienced significant growth. Colleen has developed her management and therapy teams accordingly, with the goal of exceeding customer expectations while ensuring clinical excellence for the residents we serve.
Colleen has worked diligently to promote communication, collaboration, and leadership throughout AdvantageCare Rehabilitation, and she has rolled out structured programs to promote the internal growth of clinical and management personnel leading to clinical and financial excellence throughout the company.
Colleen has more than 25 years in the long-term care industry and continuing care retirement communities (CCRC) management.
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Danielle Wareham, LPN
VP of Clinical Compliance, Advantage Home Health & Hospice
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Danielle Wareham, LPN
VP of Clinical Compliance, Advantage Home Health & Hospice
Danielle began her health care career at the age of 18 as a certified nursing assistant. Her passion for health care led her to further her career by becoming a Licensed Practical Nurse, graduating from Greater Johnstown Career and Technology Center in 2008.
Danielle worked in the Long-Term Care and Hospital setting before finding her new passion in Home Health in 2010. She started out working as a field nurse, but her drive and dedication took her to the next level of becoming the Assistant Director of Nursing. Once she was in that role, she continued to grow and soon became the Director of Compliance, and eventually the Vice President of Clinical Compliance that she is today.
Some of Danielle’s accomplishments with Advantage include assisting with the development and implementation of our HHOME (Home Health Orthopedic Model for Excellence) Program, established in 2013, and seeing it through to the successful model it is today. Danielle has also most recently worked to streamline all operations across the Upper Management Team, working closely with our Billing and Finance Teams on process development to ensure our company is running efficiently.
With over 12 years of experience in the health care industry, Danielle continues to flourish and expand on her knowledge and accomplishments, while always exuding her passion for the geriatric community.
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Sheena Henry, BSN, RN, CQQS
VP of Quality Assurance, Advantage Home Health & Hospice
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Sheena Henry, BSN, RN, CQQS
VP of Quality Assurance, Advantage Home Health & Hospice
Sheena Henry BSN, RN, COQS, is the Vice President of Quality Assurance and Utilization Management with Advantage Home Health Services.
Sheena began her nursing career in 2005 in a hospital setting along with some travel nursing assignments. She entered the post-acute setting as a hospice nurse before discovering her love for home health.
Sheena has been with Advantage Home Health Services since 2013 and has developed a passion for quality and education within home health. She works alongside her Quality Assurance Team to ensure clinicians receive a thorough orientation and are able to provide accurate and timely documentation. She also oversees the QAPI program and ongoing OASIS training. She obtained her COQS certification in 2019 and is currently studying to obtain her HCS-D by 2022.
She is married to her husband of 14 years and has one daughter who has found a love of competitive gymnastics. When Sheena is not at work or gymnastic practice, she enjoys spending time with her family, traveling, reading, and being outdoors.
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Tommi Burchfield
VP of Hospice Operations, Advantage Home Health & Hospice
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Tommi Burchfield
VP of Hospice Operations, Advantage Home Health & Hospice
Tommi Burchfield is a seasoned healthcare operations and business development professional with a remarkable track record of success in executive roles. As the Vice President of Business Development and Operations at Transitions Care, Tommi excelled in leading teams across multiple states to exceed revenue targets and ensure regulatory compliance. With a strategic mindset, Tommi also managed key partnerships at Personal Care Medical Associates and Grane Hospice and Home Health, driving growth and fostering valuable relationships within the healthcare industry. Tommi's expertise extends to strategic planning, budget development, and marketing initiatives, showcasing a strong blend of leadership, communication, and analytical skills honed over a distinguished career.
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